Refund Policy

Last updated 16 August 2026

This page explains the satisfaction promise attached to HoneyFil purchases. Read it before ordering rather than after.

The 60-Day Satisfaction Promise

Your purchase is protected by a 60-Day Satisfaction Promise from the original purchase date. The window runs from when the order was placed, not from when it arrived, so allow for shipping time in your own assessment period.

Starting a request

If you're not satisfied with your experience, contact the support team through the official contact page and they will make it right. Have your order number and the email address used at checkout available.

Worth knowing before ordering

A satisfaction window and a sensible evaluation period aren't always the same length. The product itself describes reviewing your experience around 90 days, while the promise runs 60 days — a genuine consideration when choosing between the 2, 3 and 6-bottle kits. We discuss this openly in our product assessment.

Purchase terms

All kits are one-time purchases with no automatic renewal. Review the terms shown at checkout alongside this policy.